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Privacy Statement

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Privacy Statement

Thank you for visiting KOTRA web sites. KOTRA is committed to respecting the privacy of users and providing a safe,
secure user experience in accordance with the Act on the Protection of Personal Information Maintained by Public
Agencies and Basic Guidelines on Personal Information Protection by Public Agencies. This Privacy Statement sets forth
the usage policies and practices that apply to the following web sites operated by KOTRA (hereinafter referred to as
the KOTRA web sites), and all of the KOTRA web sites will be subject to the privacy policies mentioned in this
Statement, unless otherwise indicated.

Automatic Data Collection

The following information will be automatically collected and saved, when a user accesses the KOTRA web sites.
ㆍInternet server domain and IP addresses passed through to get to the KOTRA web sites
ㆍType of browser and OS
ㆍDate of visit, etc.
The information gathered and saved online will be used on statistical analyses for the purpose of improving the KOTRA
web sites to provide better services to users and to facilitate communication between users and the web sites,
provided that such information may be submitted to the authorities under legal provisions.

Collection of Information via E-Mail and Web Services

The following information will be automatically collected and saved, when a user accesses the KOTRA web sites.
ㆍYou may express your opinions by mail, phone calls, or online web services. However, you should keep in
   mind the following:
ㆍYour information may be shared by other people and used as a source of development and
   implementation of related policies.
ㆍYour information may be shared by other public agencies or submitted, if necessary.

We exert every technical effort to protect users' privacy and personal information on the web sites. However, users are
advised to refrain from posting sensitive information that may give rise to problems if a breach of protection occurs.

Security System Operated on Web Sites

In a bid to maintain security and sustainable services of the web sites, KOTRA operates various technical tools to control
network traffic (monitoring of web sites) and detects any illegal attempt to modify information.

Privacy Protection on Linked Web Pages

In case of moving to other web pages by clicking links or banners on the KOTRA sites, users will be subject to personal
information policies set forth by the organizations operating the linked web pages.

Acquisition of Others' Personal Information

You are not allowed to acquire other people is personal information, including e-mail account and address, on the
KOTRA web sites. Anyone who accesses or is provided with such information in an illicit manner may be subject to
penalties pursuant to Article 23 of the Act on the Protection of Personal Information Maintained by Public Agencies.

Online Protection of Personal Information

Collection and Maintenance of Personal Information

KOTRA collects and maintains personal information only under the consent of users and legal provisions
The agency maintains key personal information as follows:
[member of KOTRA web site ]
 - Ground for keeping information: consent by the user
 - Purpose of keeping information: to effectively manage KOTRA web sites membership
 - Profile: name, resident registration number, phone number, e-mail, address, name of the company the
   user is working for, job title
 - How to collect information : users type in their information in person on the web sites
 - The information will be kept permanently.

Access to Personal Information and Modification of Profile

Users may log on to KOTRA web sites and modify their personal information maintained by KOTRA.

Report of Privacy Infringement

Please report to the KOTRA Privacy Protection Officer in case you have found out any issues that might infringe upon
privacy of users or any circumstance where personal information might have been leaked from the KOTRA web sites.

KOTRA Privacy Protection Officer
E-mail : digitalkotra@kotra.or.kr
Phone : 82-2-3460-7163
Fax : 02-3460-7912
Address : (zip code 137-749) 13, Heolleungno, Seocho-gu, Seoul

KOTRA Privacy Protection Officer is devoted to managing and monitoring the web sites so that user information
gathered according to legal provisions can be used for adequate purposes.
Report Process
  • 침해신고접수 - 이메일 및 방문접수
  • 침해사실조사 - 침해여부 확인
  • 처리 및 조치 - 처리 및 조치
  • 결과 통보 - 신고인에게 조치결과 통보